RD NET Management System – ISP Operational Management System

RD NET Management System – ISP Operational Management System

RD NET Management System is a web-based application developed to support the operational and administrative management of Internet Service Provider (ISP) businesses. This system integrates customer management, payment monitoring, service installation, and financial management into a single, centralized dashboard that facilitates decision-making and business oversight.

Project Overview

This application is designed to assist Internet Service Provider companies in managing the entire customer service lifecycle, from customer registration, service installation, payment monitoring, to real-time financial reporting. The dashboard provides a summary of business conditions that can be accessed by administrators at any time.

Key Features

Business Dashboard

1. Real-time business performance summary.
2. Monitoring of revenue, expenses, net profit, and cash balance.
3. Statistics of active customers and service status.
4. Report filtering based on time period.

Customer Management

1. Customer data registration and management.
2. Monitoring of active and inactive customer status.
3. Customer distribution by service area.
4. Customer data verification.

Payment Management

1. Recording of internet bill payments.
2. Monitoring of paid and overdue customers.
3. Customer payment transaction history.
4. Management of payment methods.

Billing Monitoring

1. List of customers with due bills.
2. Overdue bill notifications.
3. Monitoring of payment delays.
4. Summary of customer payment status.

Installation Management

1. Management of new installation requests.
2. Monitoring of service installation progress.
3. Tracking technician work status.
4. Customer installation history.

Financial Management

1. Recording of operational income and expenses.
2. Automatic calculation of net profit.
3. Monitoring of company cash balance.
4. Periodic financial reports.

Reporting System

1. Business and operational statistics.
2. Summary of customer status.
3. Revenue and profitability analysis.
4. Visual dashboard to support decision-making.

System Advantages

1. Integrates all ISP operations into one platform.
2. Reduces manual administrative processes.
3. Real-time business monitoring.
4. Simplifies customer and payment management.
5. Supports operational efficiency and data accuracy.
6. Modern, responsive, and user-friendly interface.

Technologies Used

1. Angular
2. Node.js
3. Firebase
4. REST API
5. Typescript
6. Bootstrap / Tailwind CSS
7. Chart & Reporting Dashboard
8. Role-Based Access Control (RBAC)

Achieved Results

The implementation of this system helped RD NET to manage business operations more efficiently, enhance control over customer payments, accelerate service administration processes, and provide accurate business reports to support company growth.

Role: Full Stack Developer

Category: ISP Management & Billing System

Client: RD NET

Target Users: Administrators, Customer Service, Finance, Technicians, and Company Management.